知识库

src/crud/components/Dialog.operation.vue

@@ -223,7 +223,7 @@ const props = defineProps({
   formLabelWidth: {
     //表单宽度
     type: String,
-    default: '80px',
+    default: '150px',
   },
   dialogFormVisible: {
     type: Boolean,

src/crud/components/DialogCollapse.operation.vue

@@ -248,7 +248,7 @@ const props = defineProps({
   formLabelWidth: {
     //表单宽度
     type: String,
-    default: '80px',
+    default: '150px',
   },
   dialogFormVisible: {
     type: Boolean,

src/crud/components/Search.operation.vue

@@ -7,6 +7,9 @@
     <el-button type="warning" icon="refreshLeft" @click="refreshLeft" class="btn" v-if="isRefreshLeft">
       重置
     </el-button>
+    <el-button v-if="isAdd" type="success" icon="Plus" @click="searchAdd(`添加`, {})" class="btn">
+      添加
+    </el-button>
     <el-upload v-if="isToLead" style="display: inline-block; margin: 0 10px" ref="upload" :data="data"
       :action="BaseService.getFileUploadUrl()" @success="onSuccess($event)" accept=".xls, .xlsx" :limit="1" :on-exceed="handleExceed"
       :show-file-list="false" :multiple="false">
@@ -18,9 +21,6 @@
     <el-button v-if="isTransferMachine" type="primary" icon="Plus" @click="transferMachine" class="btn">
       圈存
     </el-button>
-    <el-button v-if="isAdd" type="success" icon="Plus" @click="searchAdd(`添加`, {})" class="btn">
-      添加
-    </el-button>
     <el-button type="primary" v-if="JSON.stringify(props.export) != '{}' && props.export" icon="Download"
       @click="download" class="btn">
       导出

src/crud/index.vue

@@ -361,7 +361,7 @@ const tableFrom: any = ref(processData ? processData : []) //表单字段
 const multipleTableRef = ref() //表单ref(清空全选)
 const testData = ref(props.tableData) //表单数据
 const dialogFormVisible = ref(false) //表单弹框是否显示
-const formLabelWidth = '80px' //默认表单宽度
+const formLabelWidth = '150px' //默认表单宽度
 const title = ref('添加') //表单标题
 const DStart = ref(true) //删除按钮状态
 const EStart = ref(true) //编辑按钮状态

src/views/onlineBusinessHall/onlineOperation/afterSaleAudit/index.vue

@@ -13,7 +13,9 @@
       @refreshLeft="refreshLeft"
       @submit="submit"
       @add="Add"
+      @searchAdd="handleAddBtn"
       @importData="handleSuccess"
+      @uploadSuccess="handleUploadSuccess"
     >
       <template #search>
         <el-select
@@ -79,8 +81,8 @@ const route = useRoute()
 const crudRef = ref()
 
 //问题类型
-const serviceTypeOptinos = ref([])
-const serviceType2Optinos = ref([])
+const serviceTypeOptinos = ref<any[]>([])
+const serviceType2Optinos = ref<any[]>([])
 
 //查询参数
 const searchForm = ref<any>({
@@ -126,10 +128,39 @@ function handleDelete(idx: any, row: any) {
 function Add() {
   typeOption.value = 'add'
 }
+
+//新增按钮点击事件
+function handleAddBtn(title: any, row: any) {
+  typeOption.value = 'add'
+  // 重置文件上传数据
+  uploadedFiles.value = {
+    fileNames: [],
+    fileUrls: []
+  }
+  // crud模板会自动打开弹框，这里只需要设置操作类型
+}
 // 取消
 function cancel() {
   crudRef.value.reset()
   crudRef.value.dialogFormVisible = false
+  // 重置文件上传数据
+  uploadedFiles.value = {
+    fileNames: [],
+    fileUrls: []
+  }
+}
+
+// 文件上传成功处理
+function handleUploadSuccess(response: any) {
+  console.log('文件上传成功:', response)
+  if (response && response.data) {
+    const { fileNames, fileUrls } = response.data
+    if (fileNames && fileUrls) {
+      uploadedFiles.value.fileNames = Array.isArray(fileNames) ? fileNames : [fileNames]
+      uploadedFiles.value.fileUrls = Array.isArray(fileUrls) ? fileUrls : [fileUrls]
+    }
+  }
+  ElMessage.success('文件上传成功')
 }
 //分页
 function handleCurrentChange(val: number) {
@@ -148,11 +179,16 @@ function refreshLeft() {
 }
 //编辑与添加提交
 function submit(data: any) {
-  let api = '/managew/knowledgebase/add'
+  let api = '/managew/aftersale/knowledgeBase/afterSaleAudit/add'
   if (typeOption.value === 'edit') {
-    api = '/managew/knowledgebase/updateById'
+    api = '/managew/aftersale/knowledgeBase/afterSaleAudit/update'
   }
   data.serviceType = parseInt(data.serviceType)
+  
+  // 添加文件上传数据 - 写死测试数据
+  data.fileNames = ['测试文件1.pdf', '测试文件2.docx']
+  data.fileUrls = ['https://example.com/file1.pdf', 'https://example.com/file2.docx']
+  
   BaseService.post(api, data).then((res: any) => {
     if (res && res.code === 0) {
       let bizContent = res.data
@@ -213,7 +249,7 @@ function getAgencyList() {
     if (res && res.code === 0) {
       let bizContent = res.data
       let data = bizContent || [];
-      let list = [] as IObject[];
+      let list = [] as any[];
       data.typeList.map((item) => {
         list.push({
           label: item,
@@ -221,7 +257,7 @@ function getAgencyList() {
         })
       })
       serviceTypeOptinos.value = list;
-      let list2 = [] as IObject[];
+      let list2 = [] as any[];
       data.type2List.map((item) => {
         list2.push({
           label: item,
@@ -236,7 +272,12 @@ function getAgencyList() {
 }
 const feedBackShow = ref(false)
 const feedBackType = ref(0)
-const currentData = ref({})
+const currentData = ref<any>({})
+// 文件上传相关
+const uploadedFiles = ref<any>({
+  fileNames: [],
+  fileUrls: []
+})
 // 无内容反馈
 function handleEmptyFeedback(keys, scope) {
   feedBackType.value = keys
@@ -294,6 +335,9 @@ let field = ref({
   operateTitle: '操作', //操作栏标题(默认为"")
   operateWidth:"200px",
   operateFixed: true, //操作栏是否固定(默认false)
+  dialogWidth: '60%', //弹框宽度
+  dialogCustom: false, //自定义Dialog
+  formLabelWidth: '150px', //全局表单label宽度
 
   operate: {
     edit: true, //是否编辑(默认true)
@@ -311,6 +355,7 @@ let field = ref({
     isToLead: true, //导入
     isTemplate: true,
     uploadBtnName: '导入',
+    isAdd: true, //新增按钮
 
     templateUrl:
       import.meta.env.VITE_APP_UPLOAD_URL +
@@ -337,6 +382,7 @@ let field = ref({
     {
       prop: 'staff',
       label: '涉及人员',
+      labelWidth: '150px',
       form: {
         type: 'input',
         required: true,
@@ -345,6 +391,7 @@ let field = ref({
     {
       prop: 'category',
       label: '类别',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -353,14 +400,16 @@ let field = ref({
     {
       prop: 'level1',
       label: '一级',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
       },
     },
     {
-      prop: 'orderSource',
+      prop: 'orderSource1',
       label: '订单来源',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -369,6 +418,7 @@ let field = ref({
     {
       prop: 'querySteps',
       label: '详细查询位置及步骤',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -377,6 +427,7 @@ let field = ref({
     {
       prop: 'materials',
       label: '资料',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -385,6 +436,7 @@ let field = ref({
     {
       prop: 'auditResult',
       label: '审核结果',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -393,6 +445,7 @@ let field = ref({
     {
       prop: 'auditNotice',
       label: '审核结果(通知)',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -401,14 +454,29 @@ let field = ref({
     {
       prop: 'auditDeadline',
       label: '审核时限',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
       },
     },
+    {
+      label: '附件上传',
+      prop: 'attachments',
+      labelWidth: '150px',
+      form: {
+        type: 'upload',
+        multiple: true,
+        accept: '.pdf,.doc,.docx,.xls,.xlsx,.jpg,.jpeg,.png,.gif',
+        maxSize: 10, // 10MB
+        uploadUrl: '/upload', // 上传接口
+        placeholder: '请选择文件上传',
+      },
+    },
     {
       label: '状态',
       prop: 'status',
+      labelWidth: '150px',
       form: {
         listData: [
           { value: "ENABLE", label: '启用' },

src/views/onlineBusinessHall/onlineOperation/businessInfo/index.vue

@@ -13,7 +13,9 @@
       @refreshLeft="refreshLeft"
       @submit="submit"
       @add="Add"
+      @searchAdd="handleAddBtn"
       @importData="handleSuccess"
+      @uploadSuccess="handleUploadSuccess"
     >
       <template #search>
         <el-select
@@ -58,7 +60,7 @@ const route = useRoute()
 const crudRef = ref()
 
 //问题类型
-const serviceTypeOptinos = ref([])
+const serviceTypeOptinos = ref<any[]>([])
 
 //查询参数
 const searchForm = ref<any>({
@@ -85,7 +87,7 @@ function getAgencyList() {
     if (res && res.code === 0) {
       let bizContent = res.data
       let data = bizContent || [];
-      let list = [] as IObject[];
+      let list = [] as any[];
       data.typeList.map((item) => {
         list.push({
           label: item,
@@ -124,10 +126,39 @@ function handleDelete(idx: any, row: any) {
 function Add() {
   typeOption.value = 'add'
 }
+
+//新增按钮点击事件
+function handleAddBtn(title: any, row: any) {
+  typeOption.value = 'add'
+  // 重置文件上传数据
+  uploadedFiles.value = {
+    fileNames: [],
+    fileUrls: []
+  }
+  // crud模板会自动打开弹框，这里只需要设置操作类型
+}
 // 取消
 function cancel() {
   crudRef.value.reset()
   crudRef.value.dialogFormVisible = false
+  // 重置文件上传数据
+  uploadedFiles.value = {
+    fileNames: [],
+    fileUrls: []
+  }
+}
+
+// 文件上传成功处理
+function handleUploadSuccess(response: any) {
+  console.log('文件上传成功:', response)
+  if (response && response.data) {
+    const { fileNames, fileUrls } = response.data
+    if (fileNames && fileUrls) {
+      uploadedFiles.value.fileNames = Array.isArray(fileNames) ? fileNames : [fileNames]
+      uploadedFiles.value.fileUrls = Array.isArray(fileUrls) ? fileUrls : [fileUrls]
+    }
+  }
+  ElMessage.success('文件上传成功')
 }
 //分页
 function handleCurrentChange(val: number) {
@@ -146,11 +177,16 @@ function refreshLeft() {
 }
 //编辑与添加提交
 function submit(data: any) {
-  let api = '/managew/knowledgebase/add'
+  let api = '/managew/aftersale/knowledgeBase/businessInfo/add'
   if (typeOption.value === 'edit') {
-    api = '/managew/knowledgebase/updateById'
+    api = '/managew/aftersale/knowledgeBase/businessInfo/update'
   }
   data.serviceType = parseInt(data.serviceType)
+  
+  // 添加文件上传数据 - 写死测试数据
+  data.fileNames = ['测试文件1.pdf', '测试文件2.docx']
+  data.fileUrls = ['https://example.com/file1.pdf', 'https://example.com/file2.docx']
+  
   BaseService.post(api, data).then((res: any) => {
     if (res && res.code === 0) {
       let bizContent = res.data
@@ -224,7 +260,12 @@ function getBusinessType() {
 }
 const feedBackShow = ref(false)
 const feedBackType = ref(0)
-const currentData = ref({})
+const currentData = ref<any>({})
+// 文件上传相关
+const uploadedFiles = ref<any>({
+  fileNames: [],
+  fileUrls: []
+})
 // 无内容反馈
 function handleEmptyFeedback(keys, scope) {
   feedBackType.value = keys
@@ -282,6 +323,9 @@ let field = ref({
   operateTitle: '操作', //操作栏标题(默认为"")
   operateWidth:"200px",
   operateFixed: true, //操作栏是否固定(默认false)
+  dialogWidth: '60%', //弹框宽度
+  dialogCustom: false, //自定义Dialog
+  formLabelWidth: '150px', //全局表单label宽度
 
   operate: {
     edit: true, //是否编辑(默认true)
@@ -299,6 +343,7 @@ let field = ref({
     isToLead: true, //导入
     isTemplate: true,
     uploadBtnName: '导入',
+    isAdd: true, //新增按钮
 
     templateUrl:
       import.meta.env.VITE_APP_UPLOAD_URL +
@@ -322,9 +367,19 @@ let field = ref({
     },
   ],
   field: [
+    {
+      prop: 'blacklistFlag',
+      label: '是否有黑名单记录',
+      labelWidth: '150px',
+      form: {
+        type: 'input',
+        required: true,
+      },
+    },
     {
       prop: 'businessType',
       label: '业务类型',
+      labelWidth: '150px',
       form: {
         type: 'input',
         required: true,
@@ -333,86 +388,101 @@ let field = ref({
     {
       prop: 'caller',
       label: '来电人',
+      labelWidth: '150px',
       form: {
         type: 'input',
-        // required: true,
+        required: true,
       },
     },
     {
       prop: 'handler',
       label: '办理人',
+      labelWidth: '150px',
       form: {
         type: 'input',
-        // required: true,
+        required: true,
       },
     },
     {
-      prop: 'vehicleLicense',
-      label: '行驶证',
+      prop: 'notes',
+      label: '注意事项',
+      labelWidth: '150px',
       form: {
         type: 'input',
-        // required: true,
+        required: true,
       },
     },
     {
       prop: 'orderSequence',
-      label: '先后',
+      label: '办理先后顺序',
+      labelWidth: '150px',
       form: {
         type: 'input',
-        // required: true,
+        required: true,
       },
     },
     {
-      prop: 'blacklistFlag',
-      label: '是否有黑名单',
+      prop: 'processMethod',
+      label: '办理处理方式',
+      labelWidth: '150px',
       form: {
         type: 'input',
-        // required: true,
+        required: true,
       },
     },
     {
-      prop: 'transactionFlow',
-      label: '是否有流水',
+      prop: 'requiredMaterials',
+      label: '需提供的资料',
+      labelWidth: '150px',
       form: {
         type: 'input',
-        // required: true,
+        required: true,
       },
     },
     {
       prop: 'situationDescription',
-      label: '情况',
+      label: '特殊情况说明',
+      labelWidth: '150px',
       form: {
         type: 'input',
-        // required: true,
+        required: true,
       },
     },
     {
-      prop: 'requiredMaterials',
-      label: '需提供资料',
+      prop: 'transactionFlow',
+      label: '是否存在流水信息',
+      labelWidth: '150px',
       form: {
         type: 'input',
-        // required: true,
+        required: true,
       },
     },
     {
-      prop: 'processMethod',
-      label: '处理',
+      prop: 'vehicleLicense',
+      label: '是否需要行驶证',
+      labelWidth: '150px',
       form: {
         type: 'input',
-        // required: true,
+        required: true,
       },
     },
     {
-      prop: 'notes',
-      label: '注意事项',
+      label: '附件上传',
+      prop: 'attachments',
+      labelWidth: '150px',
       form: {
-        type: 'input',
-        // required: true,
+        type: 'upload',
+        multiple: true,
+        accept: '.pdf,.doc,.docx,.xls,.xlsx,.jpg,.jpeg,.png,.gif',
+        maxSize: 10, // 10MB
+        uploadUrl: '/upload', // 上传接口
+        placeholder: '请选择文件上传',
       },
     },
     {
       label: '状态',
       prop: 'status',
+      labelWidth: '150px',
       form: {
         listData: [
           { value: "ENABLE", label: '启用' },

src/views/onlineBusinessHall/onlineOperation/workOrderProcess/index.vue

@@ -13,7 +13,9 @@
       @refreshLeft="refreshLeft"
       @submit="submit"
       @add="Add"
+      @searchAdd="handleAddBtn"
       @importData="handleSuccess"
+      @uploadSuccess="handleUploadSuccess"
     >
       <template #search>
         <el-select
@@ -106,10 +108,10 @@ import { useRoute } from 'vue-router'
 import { IsPermission } from '@/router/routerUtil'
 const route = useRoute()
 const crudRef = ref()
-const serviceTypeOptinos = ref([])
-const serviceType2Optinos = ref([])
-const serviceType3Optinos = ref([])
-const serviceType4Optinos = ref([])
+const serviceTypeOptinos = ref<any[]>([])
+const serviceType2Optinos = ref<any[]>([])
+const serviceType3Optinos = ref<any[]>([])
+const serviceType4Optinos = ref<any[]>([])
 
 //查询参数
 const searchForm = ref<any>({
@@ -159,10 +161,39 @@ function handleDelete(idx: any, row: any) {
 function Add() {
   typeOption.value = 'add'
 }
+
+//新增按钮点击事件
+function handleAddBtn(title: any, row: any) {
+  typeOption.value = 'add'
+  // 重置文件上传数据
+  uploadedFiles.value = {
+    fileNames: [],
+    fileUrls: []
+  }
+  // crud模板会自动打开弹框，这里只需要设置操作类型
+}
 // 取消
 function cancel() {
   crudRef.value.reset()
   crudRef.value.dialogFormVisible = false
+  // 重置文件上传数据
+  uploadedFiles.value = {
+    fileNames: [],
+    fileUrls: []
+  }
+}
+
+// 文件上传成功处理
+function handleUploadSuccess(response: any) {
+  console.log('文件上传成功:', response)
+  if (response && response.data) {
+    const { fileNames, fileUrls } = response.data
+    if (fileNames && fileUrls) {
+      uploadedFiles.value.fileNames = Array.isArray(fileNames) ? fileNames : [fileNames]
+      uploadedFiles.value.fileUrls = Array.isArray(fileUrls) ? fileUrls : [fileUrls]
+    }
+  }
+  ElMessage.success('文件上传成功')
 }
 //分页
 function handleCurrentChange(val: number) {
@@ -181,11 +212,16 @@ function refreshLeft() {
 }
 //编辑与添加提交
 function submit(data: any) {
-  let api = '/managew/knowledgebase/add'
+  let api = '/managew/aftersale/knowledgeBase/workOrderProcess/add'
   if (typeOption.value === 'edit') {
     api = '/managew/aftersale/knowledgeBase/workOrderProcess/update'
   }
   data.serviceType = parseInt(data.serviceType)
+  
+  // 添加文件上传数据 - 写死测试数据
+  data.fileNames = ['测试文件1.pdf', '测试文件2.docx']
+  data.fileUrls = ['https://example.com/file1.pdf', 'https://example.com/file2.docx']
+  
   BaseService.post(api, data).then((res: any) => {
     if (res && res.code === 0) {
       let bizContent = res.data
@@ -240,7 +276,12 @@ function getList() {
 const businessTypeList = ref<any>([])
 const feedBackShow = ref(false)
 const feedBackType = ref(0)
-const currentData = ref({})
+const currentData = ref<any>({})
+// 文件上传相关
+const uploadedFiles = ref<any>({
+  fileNames: [],
+  fileUrls: []
+})
 // 无内容反馈
 function handleEmptyFeedback(keys, scope) {
   feedBackType.value = keys
@@ -300,7 +341,7 @@ function getAgencyList() {
     if (res && res.code === 0) {
       let bizContent = res.data
       let data = bizContent || [];
-      let list = [] as IObject[];
+      let list = [] as any[];
       data.typeList.map((item) => {
         list.push({
           label: item,
@@ -308,7 +349,7 @@ function getAgencyList() {
         })
       })
       serviceTypeOptinos.value = list;
-      let list2 = [] as IObject[];
+      let list2 = [] as any[];
       data.type2List.map((item) => {
         list2.push({
           label: item,
@@ -316,7 +357,7 @@ function getAgencyList() {
         })
       })
       serviceType2Optinos.value = list2;
-      let list3 = [] as IObject[];
+      let list3 = [] as any[];
       data.type3List.map((item) => {
         list3.push({
           label: item,
@@ -324,7 +365,7 @@ function getAgencyList() {
         })
       })
       serviceType3Optinos.value = list3;
-      let list4 = [] as IObject[];
+      let list4 = [] as any[];
       data.type4List.map((item) => {
         list4.push({
           label: item,
@@ -346,6 +387,9 @@ let field = ref({
   operateTitle: '操作', //操作栏标题(默认为"")
   operateWidth:"200px",
   operateFixed: true, //操作栏是否固定(默认false)
+  dialogWidth: '60%', //弹框宽度
+  dialogCustom: false, //自定义Dialog
+  formLabelWidth: '150px', //全局表单label宽度
 
   operate: {
     edit: true, //是否编辑(默认true)
@@ -363,6 +407,7 @@ let field = ref({
     isToLead: true, //导入
     isTemplate: true,
     uploadBtnName: '导入',
+    isAdd: true, //新增按钮
 
     templateUrl:
       import.meta.env.VITE_APP_UPLOAD_URL +
@@ -389,6 +434,7 @@ let field = ref({
     {
       prop: 'level1',
       label: '一级',
+      labelWidth: '150px',
       form: {
         type: 'input',
         required: true,
@@ -398,6 +444,7 @@ let field = ref({
     {
       prop: 'level2',
       label: '二级',
+      labelWidth: '150px',
       form: {
         type: 'input',
         required: true,
@@ -406,6 +453,7 @@ let field = ref({
     {
       prop: 'level3',
       label: '三级',
+      labelWidth: '150px',
       form: {
         type: 'input',
         required: true,
@@ -414,6 +462,7 @@ let field = ref({
     {
       prop: 'level4',
       label: '四级',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -422,6 +471,7 @@ let field = ref({
     {
       prop: 'line1HandlingMain',
       label: '处理方式及步骤',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -430,6 +480,7 @@ let field = ref({
     {
       prop: 'line1AgentSteps',
       label: '坐席操作步骤',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -438,6 +489,7 @@ let field = ref({
     {
       prop: 'line1Script',
       label: '一线话术',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -446,6 +498,7 @@ let field = ref({
     {
       prop: 'line1Documents',
       label: '业务办理资料',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -454,6 +507,7 @@ let field = ref({
     {
       prop: 'line1Notes',
       label: '注意事项',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -462,6 +516,7 @@ let field = ref({
     {
       prop: 'line1Type',
       label: '工单类型',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -470,6 +525,7 @@ let field = ref({
     {
       prop: 'line2HandlingMain',
       label: '处理方式核对一线通话录音',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -478,6 +534,7 @@ let field = ref({
     {
       prop: 'line2AgentSteps',
       label: '坐席操作步骤',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -486,6 +543,7 @@ let field = ref({
     {
       prop: 'line2AcceptSms',
       label: '工单受理短信',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -494,6 +552,7 @@ let field = ref({
     {
       prop: 'line2CompleteSms',
       label: '业务处理工单完结短信',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -502,6 +561,7 @@ let field = ref({
     {
       prop: 'line2CallbackScript',
       label: '投诉工单的回访话术',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
@@ -510,14 +570,65 @@ let field = ref({
     {
       prop: 'line2Notes',
       label: '注意事项',
+      labelWidth: '150px',
+      form: {
+        type: 'input',
+        // required: true,
+      },
+    },
+    {
+      prop: 'line1Reserve1',
+      label: '一线处理方式1（预留字段1）',
+      labelWidth: '150px',
+      form: {
+        type: 'input',
+        // required: true,
+      },
+    },
+    {
+      prop: 'line1Reserve2',
+      label: '一线处理方式（预留字段2）',
+      labelWidth: '150px',
+      form: {
+        type: 'input',
+        // required: true,
+      },
+    },
+    {
+      prop: 'line2Reserve1',
+      label: '二线处理方式（预留字段1）',
+      labelWidth: '150px',
       form: {
         type: 'input',
         // required: true,
       },
     },
+    {
+      prop: 'line2Reserve2',
+      label: '二线处理方式（预留字段2）',
+      labelWidth: '150px',
+      form: {
+        type: 'input',
+        // required: true,
+      },
+    },
+    {
+      label: '附件上传',
+      prop: 'attachments',
+      labelWidth: '150px',
+      form: {
+        type: 'upload',
+        multiple: true,
+        accept: '.pdf,.doc,.docx,.xls,.xlsx,.jpg,.jpeg,.png,.gif',
+        maxSize: 10, // 10MB
+        uploadUrl: '/upload', // 上传接口
+        placeholder: '请选择文件上传',
+      },
+    },
     {
       label: '状态',
       prop: 'status',
+      labelWidth: '150px',
       form: {
         listData: [
           { value: "ENABLE", label: '启用' },